You need to remove the complete CD drive from the unit and open it up if it's inside a metal case. When it was opened up i could see that this disc tray mechanism had become out of sync with itself, ie: the half cogged wheel was spinning when the cogs weren't in place. Here are a few easy ways to get a … Many people often sell their players on eBay and buy a new one when that happens. However, if the tray is randomly opening by itself, another program installed on the computer is causing the problem. If the CD or DVD drive does not have the manual eject feature and the tray will not open by using the steps in this document, or if a disc has shattered inside the drive, the drive needs to be replaced. J. Jon Winter Estimable. 3. Try ejecting the tray. If it doesn’t eject, look for something jamming the tray. If no viruses are detected, but your computer continues to eject the tray, there may be a service or background program causing the issue. A stuck cd… Look at these two video tutorials to see how easy it can be to fix, by replacing one belt with a rubber band. 99 times out of 100 CD tray not opening is belt wear. A stuck CD player tray -- that is not opening when you need it to -- can be very frustrating. Most of time, you’ll find a foreign object in it, such as a paper … This issue occurs if the disc is damaged or if you insert the disc into the Blu-ray Disc™ player incorrectly. Note: Make sure nothing blocks the tray from opening or closing. Without it, you won't be able to watch any of your movies. If it won’t come off, look for clips or more screws along the cover’s rear and bottom perimeter and take them out. Cannot open the disc tray of my Philips player You can't open the disc tray by pressing the “eject” button when the set is in standby mode. Take the player in for service. Just think of all the time wasted, pressing the "Open" button. Make sure the child lock feature is disabled. However, if the tray is not ejecting in Safe Mode it's likely a program running on your computer is causing your problem. Remove excess dust from the CD player. For this CD player, the problem turned out to be a broken belt between the motor and the wheel that has the gear that opens the drawer. The tray opening by itself is a normal function of the program. Keep in mind that disc drives are highly sensitive to dust and particulates in the air, and should only be opened in a cleanroom. Jan 29, 2015 #1 I've a problem with my Denon Cd Player. Shine a flashlight in the drive to determine if a disc or other object is stuck in the drive. Finally, if you've tried all of the above recommendations and the tray continues to randomly eject we suggest replacing the drive. If the tray chatters as it tries to come out, look it over to see if there’s anything obvious blocking it. I presume this is the kind of CD drive with a tray which comes out when you press Eject and that you've tried inserting a straightened out paper clip into the hole in the front panel. We use cookies to give you the best possible experience on our website. When it finished playing, the player attempted to automatically open the tray. Judy Ondrla Tremore is a writer and editor for various newspapers and magazines. Press the OPEN/CLOSE button on the front of the Blu-ray Disc player to open the disc tray. Keep in mind that disc drives are not meant to be open, and disassembling the drive will void the warranty and in some cases can damage the drive. We suggest selectively disabling non-essential services to help determine what background software is causing your issue. CD players have less moving parts than most electronics and don't typically experience a high number of problems. The Compact Disc (CD) player will not play a disc. Here are a few easy ways to get a disc out of a stuck drive. If you touch the parts accidentally, leaving a fingerprint, clean it off with rubbing alcohol. If you're concerned about damaging the disc (if not already damaged), you may want to consider removing the drive and disassembling the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray. There are several troubleshooting steps that you can take to fix a CD player when it won't play. It's possible for a software program to open and close your disc drive tray. However, the steps below can still be attempted before replacing the drive. Unless your home has air purifiers, the dust raised by you and your children and pets gravitates to everything that’s plugged in. Not all drives and burners have this feature. Forums. If the issue still occurs, repair may be required. You need a screwdriver and canned air, a blow dryer, or a vacuum cleaner attachment. When CD and DVD players stop working, it's usually because of the drawer not opening and/or shutting. I had one disc in the tray. You have nothing to lose to try to clean the switch, but it is probably easy enough to find a new CD player. Shine a flashlight in the drive to determine if a disc or other object is stuck in the drive. But some have reported that it does. A DVD or CD drive that won't open doesn't necessarily mean a lost disc or dead drive. If TLK ON or LOCKED appears on the front panel of the disc player, unlock the device to resolve the issue. Blow air into the mechanism to remove dust. Try to open or close the disc drawer or tray. Once the cover is off, you can blow air into the player to remove the dust. Plug the player back in. If the issue still occurs, power off your DVD player. Most of time, you’ll find a foreign object in it, such as a paper clip or pin. If a disc is stuck in the drive try using a pair of needle nose pliers and remove the disc. Have a Yamaha CDC-635 CD player, and I cannot get the tray to open by means of the open/close button. To check to see if yours does, look near the face of the CD/DVD drive and you should see a small hole. Is there a - Answered by a verified Electronics Technician. If the door does not open or the disc does not eject, continue to the next sections to manually open the tray-load or slot-load drive. Disassembling the drive will void the warranty, and introduce particles to the clean environment inside the drive case, which may progressively destroy the spinning platters over time. However, sometimes a CD player will become stuck because of an electronic glitch, a foreign object blocking the tray or simply because parts have worn down. The CD tray on my Pure system won’t open/close The problem may be resolved by performing a factory reset on your system as the the factory reset re-calibrates a number of low level controllers including CD controllers (as well as resetting the product’s operating system), often resolving issues like this. I have a Sony CDP-C445 5-disc carousel CD player. How to Test a Circuit Breaker with a Voltage Tester, How to Remove Water Stains from Wood Furniture, By Gary Hedstrom, Peg Hedstrom, Judy Ondrla Tremore. Thread starter Jon Winter; Start date Jan 29, 2015; Tags CD Drives denon; Sidebar Sidebar. Before you start. Insert the CD, turn the player back on, and proceed. My father gave me an older teac RE-D200 cd recorder and the playback drawer won’t open. I had a similar problem with an old sony cd player. 6. If a disc isn't seated correctly, or a foreign object was put in the drive by a child, it can cause the drive tray to randomly eject. Look for the small manual eject hole (not the headphone jack) on the front of the drive. The tray on your Blu-ray player is pretty critical. This wikiHow teaches you how to eject a CD/DVD-ROM tray on your Windows PC. If you're pushing the tray try pushing the button instead. If there's a disc in the tray, remove it to make sure it's not causing your problem. To power reset, turn OFF the DVD player and unplug the power cord from the electrical outlet for 30 seconds. If the disc tray still won't open and a disc is stuck inside, follow these steps to force the disc tray to eject. Don't be alarmed if the tray pops open automatically when your CD-R is finished burning. ... Who can advise on a cd tray that won't open. Let the computer sit in Safe Mode, if the tray ejects while in Safe Mode you're encountering one of the other below situations. Programs that are using the drive, such as a software CD player or disc burner, can cause your disc tray to open automatically. A CD-ROM or other disc drive tray that does not close or remain in the drive is often an indication of a hardware failure. Sometimes an important CD or DVD gets stuck inside the drive, and the tray just won’t open. 4. If this is the case, we suggest you replace the drive. How to clean the lens of a Compact Disc (CD) player. If the open button doesn't respond, you must use this trick.What you need:1. If you suspect that a CD may be stuck in the drive, the tray needs to be ejected manually. If you're encountering this issue, try the below recommendations. That will stop the tray from returning. Use a toothpick, bent paperclip, or needle to push the button. If a disc isn't seated correctly, or a foreign object was put in the drive by a child, it can cause the drive tray to remain out. After the Blu-ray Disc player turns off, press the POWER button again to turn it back on. Don’t unscrew them. If a disc is stuck in the drive try using a pair of needle nose pliers and remove the disc. Below is a short listing of possible causes that cause a disc drive tray to open by itself. Next, you can try to to force eject the CD/DVD tray. You can usually open the tray by pressing the eject button on the drive or keyboard, as well as by selecting the Eject option in the Windows File Explorer. But most of time you’ll have to take it in for service. If it doesn’t eject, look for something jamming the tray. An oily fingerprint will affect how well the player works. Plug the power cord back into the electrical outlet and turn the player ON. Look at the TV a few days after you dust it; it’s coated again. You may see some screws on the underside, but they may be securing working parts of the mechanism. Previous Next Sort by votes. Manually opening a tray-load drive to retrieve a disc Almost all tray-load drives have an external release button and a small hole in the door to access the manual lock release. Press open to make sure it thinks the tray is open. Also see if the belt is damaged or broken or fell off. If you are using the button to put the tray back in the drive try pushing the tray towards the drive instead. Very simple repair of DVD player with a tray that wont open or close. First, make sure you have an antivirus protection program on your computer and that you've scanned your computer for any viruses. Electronics & Wearables. Unplug the power cord for 30 seconds and then plug it back in. I can open the top and push the pickup down and it will open and it will close but I … The drive button can break. The tray and cover of CD players are usually built with thin plastic. Always wash your hands to remove oils before wiping a belt or the drive. 5. The correct procedure is to press the “power on” button to turn the set on first and wait for 5 seconds before pressing the “eject” button. I'd definitely have alook inside. A DVD or CD drive that won't open doesn't necessarily mean a lost disc or dead drive. This may or may not pop open the drive. Don't be alarmed if the tray pops open automatically when your CD-R is finished burning. You can try to put the belt back on if it fell off, but if it’s damaged or broken, it has to be replaced. Audio. Attempt to open the disc tray. To determine if this is the cause, if you're running Microsoft Windows boot the computer into Safe Mode. DVD tray won't open correctly by Jtechonline Oct 4, 2010 7:01AM PDT Had a neighbor bring me his computer with the same problem. Re: CD/DVD player will not open or eject when pushed on Jump to solution On my Latitude 5420 I find that I have to be sure to get a finger right on the little button on the drive "door". Dust is the number one enemy of electronics, and it can corrode even the most resilient device. Then just put the metal bar on the back of the tray you took off and as long as nothing else broke it will work when you re-install the tray. All disc drives support the ability to gently press the tray to put it back into the drive. CD and DVD players attract just as much dust as televisions, which can affect the trays and rails that move discs back and forth. Jan 29, 2015 1 0 4,510 0. CD stuck in the drive. Gary and Peg Hedstrom are self-taught repair masters with experience in carpentry, plumbing, appliance repair, and more. Very simple repair of DVD player with a tray that wont open or close. The cog wheel just needed to … Here’s what to do: Take out the screws securing the cover and remove it. Turn off the Blu-ray Disc player. If the above recommendations don't work and the drive tray doesn't push in or goes in slowly, the drive gears may be malfunctioning. Try to open the disc tray. Unlike your DVD player for your TV or your stereo CD player, the disc in your computer drive may be much more valuable than the drive itself. Try to open the disc tray. If you're concerned about damaging the disc (if not already damaged), you may want to consider removing the drive and disassembling it. Make sure to dust in between … Power on your device. Although it's pretty dependable, when it won't open, the fix could be as simple as unlocking it or resetting your Blu-ray player. How to Open a Jammed CD/DVD Drive: Drive release mechanisms can be very sensitive to the condition of your discs, so they sometimes get stuck. (I … May the force eject be with you. If this doesn't work and since you do not state the model number of your DVD player… Follow the steps below to troubleshoot this issue: 1. A workaround, if you can't fix it and prefer not to repair or replace the player, might be to turn it off once the tray is open. It's likely that a component in the drive is bad or failing. Follow the steps below. 2. ; The disc tray won't open if an internet streaming service (such … Chisomo Masonga asked about removing a CD or DVD that’s stuck inside the drive. Programs that are using the drive, such as a software CD player or disc burner, can cause your disc tray to open automatically. I've seen this fault a few times. 1) Unplug unit 2) unscrew case and remove 3) look at the tray, the belt might be on the side, or under it 4) open tray manually by spinning gear/toothed wheel and remove CD 5) when you find the belt, see if … Why does the CD-ROM, DVD, or other disc drive tray not open. Many people have reported that this does not work. Be careful here. The tray opening by itself is a normal function of the program. Yes, if you own the software legally, you should be able to get a replacement from the software company for a moderate charge, but maybe you need it now. Denon CD Player Drawer won't open.
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