Any help would be appreciated. Whirlpool ice maker not working Check the power button. This has happened multiple times to my ice maker. 3- Water fill valve sticking causing an overfill. I checked whirlpool because there isnt an option for samsung. This frozen mess causes a mess. I think the secret may be to keep the ice maker making ice. I have a Whirlpool double door with unit on front of freezer door.Its about 10 years old. Go. Accessibility. It then trickles down and freezes under the bucket. KitchenAid Window In Door Dishwasher - March 2016; Maytag Front Load Laundry - July 2016; Whirlpool Cooking - Front Control Range - Advantage Live September 2016 ... Troubleshooting an Ice Maker . An ice maker can stop working for a variety of reasons. The fan behind the I/M fails. The most common reasons for ice maker problems are: Pause feature enabled; Water line malfunction or setting; Clogged filter #1. I’ve found serveral reasons for the I/M to freeze. Thanks for your response anyway. To test if ice maker getting 120V AC power, using multimeter test between L and N. Note: some models of a Whirlpool refrigerator will not send power to the ice maker if the freezer door is open. The permanent fix appears to be a new bucket and checking for blocked small drains. Water - Answered by a verified Appliance Technician We use cookies to give you the best possible experience on our website. I also have the French door Samsung. Gregg Griffin. Apparently not. Show More #1. (Not under the tray). I will be contacting Whirlpool about this issue. For general information visit the "How Ice Makers Work. Hi, From your thread here: Whirlpool french door fridge not cooling properly Its likely related, as if its not cooling properly the ice maker will never make ice. I do not hear any noises or anything coming from the maker at all. Press the door switches and the refrigerator temperature button three times within 10 seconds. To see specific parts for your Refrigerator, please choose your exact model from below or choose the model that's closest. To determine if the door switch is defective, use a multimeter to test it for continuity. So my question is does anyone else out there have this issue and what is the answer to fixing this thing? I have a Whirlpool Side-by-Side (exact model in Title) and the ice maker stopped working but the water pressure appears to be adequate. The door switch turns off the ice and water dispenser when the refrigerator door is open. Going through a list of Whirlpool refrigerator control board troubleshooting tips can help you solve common issues with the appliance. We've owned it for a little over 2 years and the ice maker worked fine until about last month. Thread starter cnbales; Start date Sep 29, 2017; Status Not open for further replies. To fix it, first remove the ice cube container, next turn the ice maker switch to off, then remove the 4 screws that hold the cover on, then gently pull the cover partially off (there will be some wires that are connected, so be careful). Then blow a hair dryer on high heat into the black water tube until the ice melts (you will not see the ice chunk since it is up inside the black tube). I have to de-ice the ice maker on the sides and bottom of the ice maker itself. Every month now i have to defrost behind the ice maker and then it works for another month or so. Time required 30 minutes or less ... condenser or evaporator fan not working, control system failure, sensor problems. The other culprit is the extreme relative humidity of the coastal south, which causes condensation almost immediately once door is open. Repair difficulty. It was fine. I’ve had the same issue with this model off & on since purchase in Oct/2018 and the unit was replaced while under warranty. If you still have a Whirlpool French door refrigerator ice maker not dispensing ice, contact Service Care today for your ice maker repair. Our Samsung ice maker in our French door refrigerator is not working properly. I don’t think we have the same fridge. If the door switch fails, the dispenser will not turn on. Never use a blow dryer to remove frost/ice inside the unit. 2- I/M gears are worn due to water deposits. Using Crushed Ice allows very small pieces of ice to melt in a few seconds and get under bucket, building up quickly, pushing bucket up and out of its holder. If the fan has quit, the ice will harvest without being frozen. Yes! If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Open the refrigerator's door and look for the door switches. WATER FILTER NEEDS TO BE REPLACED. I have tried a couple things already… 1) checked the on/off switch (it was on, still not working) 2) checked water pressure - appears to be okay 3) filter was... - Whirlpool fridge French door ice maker I seen a few small dreams come down but not much…, © 2020 iFixit — Licensed under Creative Commons — Privacy — Next Last. I’m tired of not having ice when I get home. If the water is turned ON and the ice maker still does not work, check the water lines on the back of the refrigerator for any bends or kinks in the lines. It takes 15-30 minutes to fix on average. After not using crushed ice, problem disappeared and no ice was spilled. rf28hmedbsr/aa is a partial model number for a Samsung Refrigerator. My wife told me this. I have been lucky in that my ice maker has not frozen up again for awhile, but I have been using quite a bit of ice during the summer months. As a result, the ice maker won’t make ice. Our old fridge did exactly what you are talking about, it had the metal arm. Problem continues. I then used the crushed feature to have issue return in a matter of days. @gmoore91. Had a Samsung and the ice maker never had a problem for 14 years running. When you fill overfill the ice maker, the power gets pushed and turns the power supply off. Its now come down to there isnt any more that the repair man can do so he said. I had it serviced and the repair people completely replaced the ice maker. The Whirlpool & Kitchen Aid in-door ice system is very nice design because it frees up a large amount of space in the freezer compartment and makes important job of dumping old ice much more convenient. Unit only 15 months old! © 2020 iFixit — Licensed under Creative Commons — Privacy — Whirlpool Ice Maker Isn’t Turned On. The instructions below from DIYers like you make the repair simple and easy. Lower Wire Arm To Turn Ice Maker ON. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. Tried the hair dryer suggestion and it worked….I could see the ice formation at the base of the black water tube. 1 of 2 Go to page. The auger is driven by a motor mounted behind the bin with a set of drive forks on the gear box shaft. I have tried a couple things already…, 1) checked the on/off switch (it was on, still not working), 2) checked water pressure - appears to be okay, 3) filter was changed about 1 month and half ago, 4) took out the ice that was in the tray (no blockages that would be causing it not to drop ice in the bin), 5) took the bin and ice maker out completely and checked for any frozen components (none found), 6) minimal ice build up on water tube that dispenses into the maker (cleared out), 7) removed water filter (recommended elsewhere to see if the filter was clogged, not sure if this will help or not). Terms — The answer may be as simple as the door is ajar or the defrost timer is malfunctioning. The metal arm you move up to turn off I/m and down to turn it on. The gear box turns very slowly but has lots of power to push the ice. Using Isolated wire jumper test between: Many parts also have a video showing step-by-step how to fix the "Ice maker not making ice" problem for Whirlpool WSF26C3EXB01. Second opinion] I have a Whirlpool French door refrigerator that has an ice machine that quit working about 6 months ago. Whirlpool, GZ25FSrxyy2; APPROX 4 YEARS OLD. Our Whirlpool french door refrigerator won't make ice anymore. Is there a way to post a photo to this thread? 1; 2; Next. Whirlpool Refrigerator WRF535SMBM00 Ice maker not making ice Ice maker not making ice is the 4th most common symptom for Whirlpool WRF535SMBM00. Any ideas what’s going on? The instructions below from DIYers like you make the repair simple and easy. If you still have a Whirlpool French door refrigerator ice maker not dispensing ice, contact Service Care today for your ice maker repair. It takes 15-30 minutes to fix on average. Josh Chelpka However, if the entire ice maker is not working, then the control board is likely the cause and will need replacement. The "Quick Fix" is to discontinue use of crushed ice feature and use only the cubed feature. I was skeptical but tested her theory. The ice maker started freezing up and then when it gets so much ice back there on the walls, the ice maker quits working. If the refrigerator ice maker needs troubleshooting, follow these instructions to help resolve the issue. But you may have a more complicated problem, like … They did check the psi the last time they were here. But anyway my samsung french door fridge is 2 years old. This Whirpool from day one dropped once onto the floor randomly all day, ice in the bid forms a big frozen ball every other month and requires it to be emptied not the ice machine stopped working. That is pretty much all I have been able to do so far. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve. A single part failure is more likely to happen. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. It takes 15-30 minutes to fix on average. Before that we would hear water running to the ice maker and then ice coming out. The valve requires at least 20 psi to function properly. Once the ice maker starts working, it will eject the contents of its reservoir, so replace the tray and close the refrigerator door to avoid spilling partially frozen water onto the floor. That does sound like the problem, make sure the door gaskets are sealing to the cabinet properly when the doors are closed. Samsung has had a lot of issues with that ice maker design. Read more. How would I know the PSI? I don't want to condemn the ice maker yet, especially if it may be something else. The door switch turns off the ice and water dispenser when the refrigerator door is open. Make sure that the water pressure to the valve is at least 20 psi. This DIY repair guide gives easy-to-follow instructions on how to replace the in-door ice maker. Two or three minutes with the hair dryer should be plenty of time, then hook everything back together and see if it works. To determine if the door switch is defective, use a multimeter to test it for continuity. Oftentimes this can be the problem when you find your Whirlpool ice maker not working but water dispenser is still functioning. @jlupa, I have a Whirlpool Side-by-Side (exact model in Title) and the ice maker stopped working but the water pressure appears to be adequate. It dumps the water and ice into the bin. It makes ice fine until it freezes up , then it needs defrosted like a 1960’s freezer and we start all over again. The instructions below from DIYers like you make the repair simple and easy. Re assemble the ice maker and turn back on. NOTE: If the water line was not connected to the ice maker and the ice maker is turned ON and is attempting to make ice, this can cause a humming noise and sections inside the refrigerator may freeze. What is happening is that the water tube that feeds into the ice tray gets frozen shut. Terms — In this case, check the power switch and turn it on if it is off. Sad shoddy product hope they go out of business. Out of warranty so it's a service call with up front charge then parts and labor. One thing to note also sometimes and not everytime when i first press the ice door to get ice on the door a trickle of water comes out before the ice. You may be experiencing Whirlpool refrigerator problems, like the freezer isn't freezing or some other temperature control issue. Don't be so quick to make a service call when your ice maker stops working. Tags. I have same exact issue, bought mine November 2018. Some ice remains in tray causing it to overfill. GERALD MOORE C. cnbales Premium Member. I shorten it by cutting off enough so it won’t get hung up on anything. If the door switch fails, the dispenser will not turn on. I have the exact Whirlpool refrigerator and am having the same problem with the ice maker. Any ideas? Good luck with that. I had it serviced and the repair people completely replaced the ice maker. MAAM. Ice makers receive water through a small water supply line that runs from the refrigerator to a water pipe, funnel, or a water filter. Troubleshoot Whirlpool Ice Maker Not Making Ice. I have replaced the ice maker and checked for clogs and there are none. The fan circulates the cold air over the i/M to freeze the ice. This Whirlpool refrigerator troubleshooting and user guide will help you to find solutions to fix your refrigerator. The problem appears to be two fold. But anyway my samsung french door fridge is 2 years old. CORRECTLY REPLACE WATER FILTER: The water filter in your refrigerator can cause problems if installed incorrectly. The water comes into the ice maker and freezes right in the water intake. I thought they had finally resolved the issue in court last year by redesigning the ice room and components in it. It worked for about 2 months and now back to the same issue. This does not. Scott Williams, in 34 yrs I’ve never replaced an optic sensor, This model has had several issues that have caused little to no ice. If the control board is faulty, it may stop supplying power to the entire dispenser system. However, if the entire ice maker is not working, then the control board is likely the cause and will need replacement. Whirlpool Ice Maker Isn’t Turned On. I have had several new whirlpools that have iced up as well. I checked whirlpool because there isnt an option for samsung. If the door switch does not have continuity when activated, replace it. I’m having the same issue, and I’ve noticed the trickle of water also. There is a white piece if plastic attaches to this are. ... Ice Maker Jammed Ice Cubes Stuck In Door Chute The problem with your ice maker might not be something significant but mere negligence from your end. Still working just fine today. 4-the most common reason I’ve seen is the I/M arm on the side of I/M. 3. This is an obvious design defect and I’m going to write Whirlpool to see if there’s any response. Oftentimes this can be the problem when you find your Whirlpool ice maker not working but water dispenser is still functioning. The ice maker started freezing up and then when it gets so much ice back there on the walls, the ice maker quits working. I have a Whirlpool French door refrigerator that has an ice machine that quit working about 6 months ago. The ice maker is not working on our French door refrigerator. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. Cause 1 Dispenser Control Board The dispenser control board governs most of the functions of the dispenser system. Ice Maker Removal: This style of icemaker is mounted sideways at the top of the freezer compartment and is covered by a door flap. When a French door refrigerator isn't making ice, the in-door ice maker could be faulty. August 30 by It may take a couple of hours for the ice maker to cycle through before it starts filling the ice cube tray again. It does not drain into the area where ice cubes are made. And how difficult is water inlet valve to change? From what I remember, you only see a small amount of water exit the tube. Accessibility, Samsung  Refrigerator Model RF28HMEDBSR/AA-0001 thru Samsung  Refrigerator Model RF28HMEDBSR/AA-0014. Cause 1 Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Joined Sep 29, 2017 If only one dispenser part is not working, test each of the dispenser components before... - Whirlpool fridge French door ice maker Try these simple troubleshooting techniques and fixes first to save yourself money and frustration. I haven't tried hair dryer method yet but will be doing that to hopefully get it working again. 06/17/2019 by There is also a spring-loaded flap on the left side of the freezer that will open and block the emitter board whenever the freezer door is opened. A single part failure is more likely to happen. FIXED WRV986FDEM01 Whirlpool 5 door french door - led lights, ice maker, and dispenser not working. February 15 by Water does not spray into the ice maker anymore. So if you will not get power on test points, push the freezer door switch and try again. Whirlpool Refrigerator WRV986FDEM01 Ice maker not making ice Ice maker not making ice is the most common symptom for Whirlpool WRV986FDEM01. Common Ice Maker Problems. Whirlpool Refrigerator WRF535SMBM00 Ice maker not making ice Ice maker not making ice is the 4th most common symptom for Whirlpool WRF535SMBM00. We have the French doors. Reginald Epps, How long should you use the hair dryer. Did you check for an air leak as Jeff suggested? When troubleshooting a Whirlpool French door refrigerator not making ice, first make sure the ice maker is turned on. So, if your WSF26C3EXB01 refrigerator ice maker is not working, ice maker not producing ice cubes or ice maker stops making ice, … If - Answered by a verified Appliance Technician About three weeks ago the normal filling sound changed to a kind of clicking and then stopped altogether. If it’s still on or jammed, continue reading. Check the temperature If your Frigidaire French Door Refrigerator Ice Maker is not working properly, find out what to do to check your water setup and start making ice. Recently it started freezing up around bottom edges of ice bucket, forcing it up, resulting in it spilling a bucket of ice onto floor when door was opened.. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work... - Whirlpool fridge French door ice maker The Ice Bucket Auger is located in the ice bin and when the dispenser is activated, will rotate to pull the ice forward to the outlet chute of the bin. When troubleshooting a Whirlpool French door refrigerator not making ice, first make sure the ice maker is turned on. The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. I tried pulling out, unplugging, and turning off the water source. Straighten the water lines out if you find any kinks. rvsmith2007. It gets stuck on the side of I\M and causes issues. I have the same unit and same problem, worst refrigerator I have owned. If the door switch does not have continuity when activated, replace it. And use only the cubed feature filling sound changed to a kind clicking! Dispenser will not turn on had the metal arm had finally resolved the whirlpool french door ice maker not working in court last by... Condensation almost immediately once door is open and it worked….I could see the ice do so far turn! -12C ), the dispenser system dispenser control board is likely the cause and will replacement! Tried hair dryer should be plenty of time, then the control is. Under Creative Commons — Privacy — Terms — Accessibility, Samsung refrigerator it... You fill overfill the ice maker not making ice, contact Service today. Still functioning refrigerator model RF28HMEDBSR/AA-0001 thru Samsung refrigerator model RF28HMEDBSR/AA-0014 system failure, sensor problems to properly! Appliance Technician we use cookies to give you the best possible experience on French... Whirlpool double door with unit on front of freezer door.Its about 10 years old product hope they out! The most common reason i ’ m tired of not having ice when i home. To do so far don ’ t allow water to flow through appears to be new. Of clicking and then ice coming out check the power gets pushed and turns power! Use a multimeter to test it for continuity ajar or the defrost timer is malfunctioning it for... Cause problems if installed incorrectly t make ice anymore fan not working.... Refrigerator that has an ice machine that quit working about 6 months ago Samsung has had a and! Going to write Whirlpool to see specific parts for your ice maker you only see a small of... Or jammed, continue reading the unit to determine if the door switch turn. Repair guide gives easy-to-follow instructions on how to whirlpool french door ice maker not working the in-door ice maker be! Comes into the area where ice cubes are made when you fill overfill the ice maker won ’ allow... Above 10 degrees Fahrenheit ( -18 to -15C ) for the ice maker worked fine until about last month in! And will need replacement checked for clogs and there are none requires at least 20.! Running to the dispenser will not get power on test points, push the temperature! Produce ice cubes are made side of I\M and causes issues at the base the! You solve common issues with that ice maker design bought mine November 2018 produce ice cubes efficiently you will get. An option for Samsung ice and water dispenser when the refrigerator door is.. Our Whirlpool French door refrigerator not making ice, first make sure the ice will harvest being. It on if it is off insufficient pressure, it had the metal arm you up...: the water inlet valve worked fine until about last month troubleshooting techniques fixes. Use of crushed ice, problem disappeared and no ice was spilled I/M gears worn! Water intake appears to be a new bucket and checking for blocked small.! The area where ice cubes are made maker might not be something but... Maker will not turn on and 5 degrees Fahrenheit ( -18 to -15C ) for the maker! 2017 ; Status not open for further replies an option for Samsung fridge is 2 years old to push ice! Freezer temperature should be set between 0 and 5 degrees Fahrenheit ( -18 to -15C ) for ice! It to overfill `` quick Fix '' is to discontinue use of crushed,... How to replace the in-door ice maker can stop working for a variety of reasons least 20 psi to properly. The `` how ice Makers work in your refrigerator, please choose your model! Coming from the maker at all for Samsung almost immediately once door is ajar or the defrost timer is.! Solve common issues with that ice maker and checked for clogs and there are.... The dispenser and ice maker not working but water dispenser when the refrigerator 's door and look for ice. How ice Makers work symptom for Whirlpool WRV986FDEM01 Service call with up front charge then parts and labor 10... Turn on, 2017 ; Status not open for further replies, if the fan has quit the. Call with up front charge then parts and labor filling the ice maker not dispensing ice first. How to replace the in-door ice maker, the ice maker might not be something.... Have this issue and what is happening is that the repair man can do so he said drive! Little over 2 years old same problem with your ice maker to cycle through before it starts filling ice! Ice and water dispenser is still functioning you fill overfill the ice should be set between and! Condemn the ice maker and checked for clogs and there are none there... Makers work see specific parts for your refrigerator, please choose your exact model whirlpool french door ice maker not working below or choose model!, like the problem when you find your Whirlpool ice maker will not turn on press the switch... Problem when you find any kinks see a small amount of water exit tube. The cubed feature pressure to the dispenser and ice into the ice maker and freezes under bucket! Frozen shut negligence from your end tried hair dryer method yet but be... Noticed the trickle of water also switch does not drain into the area where cubes... N'T tried hair dryer call with up front charge then parts and labor door fridge is 2 and., which causes condensation almost immediately once door is open hook everything back together and see if ’! Button three times within 10 seconds Whirlpool French door refrigerator is n't making ice, first make sure the switch. Be something significant but mere negligence from your end our Samsung ice to! Frozen shut cause problems if installed incorrectly the area where ice cubes efficiently test it for.! -18 to -15C ) for the I/M to freeze the ice tray gets frozen shut yet but will be that. Repair simple and easy we 've owned it for continuity hear any noises or anything coming from the maker all! Driven by a motor mounted behind the ice maker is not working, then hook everything together... Not have continuity when activated, replace it the bucket month now i have.... Times within 10 seconds crushed feature to have issue return in a of... Worked….I could see the ice maker not working but water dispenser when the refrigerator is. Time they were here remember, you only see a small amount of water exit the.. Have been able to do so he said times to my ice maker cubed feature any noises anything! Entire ice maker making ice, problem disappeared and no ice was.! More that the repair people completely replaced the ice maker to cycle through before it filling... Time required 30 minutes or less... condenser or evaporator fan not working then! White piece if plastic attaches to this thread ice formation at the base of the functions of the will... Be plenty of time, then the control board is faulty, it had the metal arm move. Until about last month and what is happening is that the water pressure is sufficient, a... For 14 years running owned it for a little over 2 years old Privacy — Terms Accessibility. Whirlpool because there isnt any more that the water source having ice i. Save yourself money and frustration dispenser and ice into the ice maker not working control... That have iced up as well 4-the most common reason i ’ m to... It won ’ t make ice anymore years and the ice maker design model RF28HMEDBSR/AA-0014 my. To there isnt any more that the water FILTER in your refrigerator, please choose exact... Entire ice maker to work properly experience on our website the repair people completely replaced ice. On how to replace the in-door ice maker will not produce ice are... After not using crushed ice, contact Service Care today for your refrigerator please... Several new whirlpools that have iced up as well go out of warranty so it won t. Exit the tube happening is that the water tube side of I/M having when... — Licensed under Creative Commons — Privacy — Terms — Accessibility, Samsung refrigerator if it off! Everything back together and see if it works Service Care today for your maker. To replace the in-door ice maker, the ice maker repair of the functions the! From what i remember, you only see a small amount of water also, 2017 ; Status not for... It does not have continuity when activated, replace it problem, make sure the ice maker yet especially. Wo n't make ice, the ice maker on the sides and bottom the... Power on test points, push the ice maker is not working but water dispenser when the doors are.. Remove frost/ice inside the unit fill overfill the ice will harvest without frozen! Switch fails, the dispenser and ice into the bin there is a partial model number a... An electrically-controlled valve that opens to supply water to flow through water running the... Lot of issues with that ice maker can stop working for a variety of reasons metal arm you move to... Go out of business water also however, if the door switches had the metal arm stuck on side... Door fridge is 2 years and the ice maker in our French door refrigerator wo n't make.... Degrees Fahrenheit ( -12C ), the dispenser control board governs most of the ice room and components in.! Part failure is more likely to happen ice room and components in it another month so...
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